Privacy policy

1. This privacy policy ("Privacy Policy") applies to all products, software, services and websites we provide (together, the "Service"). By accessing and using the Service, you ("you" or "the user") agree to the collection, use, storage and processing of personal information and device data as described in this policy.

2. While using the Service, you may be given international phone numbers (for example, from the United States or Canada). The telecommunications infrastructure behind those numbers is located in those countries, so using them is subject to the relevant laws of those jurisdictions.

3. We offer free and paid features. Free features may show advertising to keep the system running, and some of your information may be used to make that advertising more relevant to you.

4. We apply industry-standard security measures to protect user data. However, no system on the Internet is completely secure, so we cannot guarantee that all unforeseen risks will be prevented and are not liable for damage beyond our reasonable control.

5. The Service is not intended for anyone without the legal capacity to be responsible for their own actions. If you are under 13 or not eligible under applicable law, you should not use the Service or provide personal information. If you do not agree with this policy, please stop accessing and using the Service.

6. For users in the European Economic Area (EEA/EU): we do not currently apply all GDPR requirements in full. Users in this region should take this into account before continuing to use the Service, or may choose to stop using it.

7. We may update or change this policy at any time. Changes (if any) will be announced by email or through in-app notifications. Please check back regularly for the latest version.

8. If you need help or have questions about privacy, contact us through the support email shown on the site.

9. You can edit, update or request deletion of your personal information from your account on our official website.

What information do we collect?

1. When you create an account, you may be asked for personal information such as your name, email address, username or other related details.

2. When you use the Service, the system may automatically record technical information such as your IP address, browser type, operating system, access times and the pages you viewed.

3. When you make a payment, we may collect information about that transaction, including the transfer description and payment method. We do not store bank card details.

4. Data about how you use the Service (for example, which services, how often and when) may be recorded to analyse and improve the Service.

5. We may use cookies and similar tracking technologies to collect access data. Details are in our separate cookie policy.

6. In some cases, information may be collected from third parties (for example, payment partners or linked platforms) to verify or help process transactions.

How do we use information?

1. To provide, operate and maintain the Service, including processing transactions, managing accounts and technical support.

2. To improve the user experience by analysing usage, optimising the interface and developing new features.

3. To send notifications about your account, transactions or important system updates (not including advertising if you have not agreed to receive it).

4. To detect and prevent fraud, abuse or breaches of the terms of service.

5. To comply with legal requirements or respond to lawful requests from competent authorities.

Withdrawing consent

1. You may withdraw your consent to the collection and processing of personal information at any time by contacting us via the support email or directly from your account.

2. Withdrawing consent may affect your ability to use some or all features of the Service. We are not responsible for any limitations that result from withdrawing consent.

Disclosure and storage of information

1. We do not sell, rent or share personal information with third parties, except when legally required by a competent authority or when necessary to protect our and our users' legitimate rights.

2. Data is stored on secured systems and accessed only by authorised staff. Retention periods depend on the type of data and its purpose, in line with applicable law.

Third-party links and advertising

1. The Service may contain links to third-party websites or platforms. We do not control and are not responsible for their content, privacy policies or practices. Please review each party's own policy before sharing information with them.