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Cookie policy

HupSMS cookie policy - how HupSMS uses cookies and tracking technologies

First and foremost, we do NOT sell your personal information. However, when you visit or interact with our pages, services, apps, tools or messages, we or our authorised service partners may use cookies, web beacons and similar technologies to make your experience better, faster and safer. These technologies also support advertising and help us keep improving the quality of our services.

Any information or data collected through these technologies is used only by us or our authorised partners. You always remain in full control of whether these technologies are used on your device through the settings, where you can turn them on or off as you wish.

1. You are in control

Apart from technologies considered "essential" (described below), if you do not want these technologies to track your visits or use of our services, you can adjust them under Manage settings, where you can turn each type on or off to suit your preferences.

2. What cookies, web beacons and similar technologies are

These are small data files stored on your device (computer, phone or tablet) that record information when you visit or interact with our website, apps and services. Although they are often all called "cookies", each type works differently:

Cookies: Small text files (often encrypted) stored in your browser or device when you visit a website or view content. Cookies recognise your device and remember information about you. There are several kinds: session cookies (deleted when you close the browser), persistent cookies (kept across visits), first-party cookies (set by the site you visit) and third-party cookies (set by outside partners). Cookies are used to keep you signed in and to remember your language, currency and other preferences.

Web beacons: Small files (usually a transparent 1x1 image) embedded in a website or email. They work with cookies to collect information about visits, user behaviour and content performance. This data is usually anonymous and used for analytics.

Scripts: Pieces of code built into the website to support features such as live chat, video or interactive experiences. They also help collect data for analytics and for measuring advertising effectiveness.

3. Which technologies we use and why

Cookies, web beacons and similar technologies are used for several purposes, including:

Strictly necessary or essential: Technologies that keep the website working, let you access secure areas or use basic features such as a shopping cart. Without them some services cannot work. They are not used for advertising.

Performance: Technologies that collect anonymous data about how people use the website, such as pages visited, load times or errors, so we can improve performance and the user experience.

Advertising: Technologies that help show content and ads more relevant to your interests and measure the effectiveness of marketing campaigns. Some third-party partners may set cookies on your device to support this.

Support: Technologies that let you interact with customer care, such as live chat or sending feedback. The data collected is used only for support, never for advertising.

4. How to manage, control and delete these technologies

You can manage cookies and similar technologies in the website settings or in your browser. You can also visit "Ad preferences" to adjust the related settings.

You can block cookies by changing your browser settings, but this may affect some website features. If you do not change your settings, cookies are stored automatically when you visit.

Please note that we do not currently change how the site behaves in response to a browser's "Do Not Track" signal.

All major browsers let you adjust cookies under "Settings" or "Options". You can also use your browser's "Help" section for details.

If you want to withdraw consent, you can delete the cookies stored on your device at any time.

5. Policy updates

This cookie policy may be updated over time to reflect legal requirements or changes to our services. Any update will be published on the website so you can easily keep track.

Contact information

If you need help or have any questions, please contact us:

Address: 378 Tran Phu Street, Cao Xanh Ward, Ha Long City, Quang Ninh Province, Vietnam

Telegram: https://t.me/hupsms

Email: support@hupsms.com

Official website: https://hupsms.com